Dough does not accept exchanges or returns on 'change of mind’ purchases.

Dough will however assist in exchanges regarding incorrect sizing on footwear ONLY. 

We do NOT offer exchanges or refunds on any apparel and accessories! 
We only provide refunds if the item is damaged, making it unfit for its purpose.



If your item isn’t the perfect fit and you meet the bellow ‘exchange requirements’ you are eligible for an exchange.

Please note: If the shoe you are exchanging for is of a higher price you, (the customer) will be responsible for the price difference. If the shoe is less, you will be issued with a credit note for the difference.

You (the customer) will also be liable for the return shipping costs.